Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and Adforn LLC, a company registered at 1007 Orange St, Wilmington, DE 19801. Amblash AI is a SaaS (software as a service) platform of Adforn LLC and is not a separate legal entity. In these Terms, "Amblash AI", "we", "us" and "our" mean Adforn LLC.

"You" and "Customer" mean the company or other organization that registers for the Services, and the individual who accepts these Terms on its behalf. If you accept these Terms for a company or other organization, you confirm that you have authority to bind it, and these Terms bind that organization.

These Terms govern your use of our public website at https://amblash.ai (the "Website") and of the Amblash AI application and the services we provide through it (together with the Website, the "Services"). You accept these Terms when you tick the box agreeing to them while creating your account, or when you otherwise use the Services. If you do not accept these Terms, do not use the Services.

Our Privacy Policy and our Cookie Policy explain how we handle personal information and cookies. They form part of these Terms.

You must be at least 18 years old to create an account or use the Services.

1. Services

1.1 Platform Access

Amblash AI is a paid service. For each campaign, it finds matching business contacts, qualifies them by fixed rules, has our proprietary AI engine write each email, and sends it from your verified domain, with no further action from you once launched.

Subject to these Terms and payment of the fees, we grant you a limited, nonexclusive, nontransferable and nonsublicensable right for your Authorized Users to use the Services for your internal business purposes during your Subscription Term.

Your plan sets your "allowances": new prospects, emails per day, and campaigns running at once. Every plan has the same features. Allowances are shared across your company and do not grow when you add Authorized Users. You cannot buy extra allowances, or start or bring forward a sourcing or sending run yourself.

You must verify your own sending domain before launching your first campaign.

We may change, add or remove features of the Services from time to time.

1.2 Service Level

We provide the Services on a commercially reasonable basis. We do not offer any service level agreement, and we make no commitment about uptime, availability, response times or recovery on any plan. The Services may be unavailable from time to time, including for maintenance, updates or events outside our control.

1.3 Support

Support is available by email at hello@amblash.ai. We aim to reply within two business days. This is a target, not a guarantee of a reply within that time or of a resolution. The Services also include reference material within the application. Support is the same on every plan.

2. Customer Responsibilities

2.1 Account Security

You are responsible for keeping every password and sign in credential for your account confidential, and for all activity that takes place under your account. Each Authorized User must use their own credentials and must not share them. You must tell us promptly at hello@amblash.ai if you believe your account has been accessed without permission.

2.2 Authorized Users

One subscription covers one company. The person who registers the company and pays for the subscription is its account owner, shown in the application as an Admin. An Admin may invite colleagues to join the company account and decide which parts of the Services each of them may use. Everyone the company invites is an "Authorized User".

You are responsible for the acts and omissions of your Authorized Users as if they were your own, and for making sure they comply with these Terms. You must keep the information about your company and your Authorized Users accurate. The company email address and the company website address are set at registration and cannot be changed later.

Only the account owner can end the company account. Ending it removes the account of every Authorized User on it, as Section 4.4 explains.

2.3 Acceptable Use

You must use the Services only for lawful business purposes. You must not, and must not allow anyone else to:

use the Services in breach of any law or regulation, including laws on commercial email, electronic marketing, privacy, data protection and consumer protection;
send email that is false, misleading or deceptive, including a misleading sender name, subject line or statement about who you are;
send email about unlawful goods or services, or email that is defamatory, harassing, threatening, obscene or discriminatory;
use the Services to reach people for personal or household purposes rather than business purposes;
continue to contact a person who has asked you to stop contacting them;
send malicious code, phishing messages or any content designed to cause harm;
sell, rent, publish or disclose to anyone else the prospect information you receive through the Services, or use it for any purpose other than your own business outreach;
use prospect information to make decisions about a person's eligibility for employment, credit, insurance, housing or any similar purpose;
try to gain unauthorized access to the Services or to any related system, or interfere with the Services or with other customers' use of them;
copy, modify, reverse engineer or decompile any part of the Services, except where the law expressly allows it despite this restriction;
access the Services by automated means, such as scripts or scrapers, except through an interface we provide for that purpose;
resell, sublicense or provide the Services to anyone outside your company;
create more than one company account, or take any other step, to obtain allowances beyond those your plan provides; or
use the Services to build or support a competing product.

We may investigate suspected breaches of this Section. We may suspend a campaign, an Authorized User or your whole account, without notice, if we reasonably believe that a breach has occurred or that the Services are being used in a way that could harm us, our other customers, the people you contact or our service providers.

2.4 Your Data

"Customer Data" means the information you and your Authorized Users provide to the Services. It includes your company details, campaign descriptions, email sequences, sender details and information about your Authorized Users. You keep all rights in your Customer Data. You grant us a worldwide, nonexclusive, royalty free license to host, copy, process and use your Customer Data as needed to provide the Services to you, to meet our obligations under these Terms and to comply with the law. This includes describing your business when our proprietary AI engine writes emails on your behalf.

"Prospect Data" means the business contact information about people and organizations that the Services find for your campaigns. During your Subscription Term you may use Prospect Data only for your own business outreach through the Services, and only in line with Section 2.3.

The emails the Services write and send for your campaigns are sent in your company's name and from your company's sending domain. You are responsible for them and for their content as if you had written them yourself.

You are responsible for the accuracy and lawfulness of your Customer Data, and for having every right, notice and permission the law requires for us to process it and for you to contact the people your campaigns reach.

You can export your own account data from within the application at any time while your account exists. How we keep and delete data is explained in Section 4.4 and in our Privacy Policy.

3. Fees and Payment

3.1 Fees

The Services are available only on a paid plan. We do not offer a free tier, a free trial or a grace period. Our plans, their prices and their allowances are shown on our pricing page at https://amblash.ai/pricing and at checkout. All fees are in United States dollars. A plan we no longer offer for sale continues, on its existing terms, for customers who already subscribe to it.

We may change our prices. A price change never affects a Commitment Period you have already paid for. We will give you at least 30 days' notice by email before a new price applies to your subscription. If you do not accept the new price, you may cancel before it applies, as Section 4.2 explains.

3.2 Commitment Period

Your "Commitment Period" is the billing term you choose for your plan: one month or one year. Fees for each Commitment Period are due in full at its start. Once a Commitment Period has begun, its fees are not cancellable or refundable, except as Section 4.5 provides.

3.3 Payment Terms

Payments are processed by Stripe. We do not receive or store your full card details. By subscribing, you authorize us, through Stripe, to charge your chosen payment method the fees for each Commitment Period, including every renewal, together with any applicable taxes.

You manage your payment method, your plan, your billing term and your subscription through the Stripe customer portal, which you reach with the Manage subscription button in the application. We cannot make these changes for you by hand. When you change plan or billing term:

an upgrade takes effect immediately, and you are charged a pro rata amount for the rest of the current Commitment Period;
a downgrade takes effect immediately, and the unused part of what you have already paid for is kept as credit on your account and applied to your future invoices;
moving from monthly to annual billing takes effect immediately, and you are charged for the year on that day; and
moving from annual to monthly billing on the same plan takes effect at the end of the year you have already paid for; if you change your plan at the same time, the whole change takes effect immediately, and the unused part of your year is kept as credit on your account and applied to your future invoices.

If a payment fails, there is no grace period. Your campaigns will pause, and your access to the Services, other than your account settings and the Stripe customer portal, may be restricted until the payment succeeds. Campaigns do not restart automatically when payment succeeds. You remain responsible for any unpaid fees.

If you believe a charge is wrong, please contact us at hello@amblash.ai before disputing it with your bank or card issuer. If you dispute a valid charge, we may suspend your account until the dispute is resolved.

3.4 Taxes

Fees do not include taxes. You are responsible for all sales, use, value added and similar taxes that apply to your purchase, other than taxes on our own income. Any tax we are required to collect will be shown on your invoice.

4. Term and Renewal

4.1 Subscription Term

Your subscription begins when your first payment succeeds and continues for your Commitment Period and every renewal of it (together, the "Subscription Term"). These Terms apply for as long as you have an account or use the Services.

4.2 Renewal

Your subscription renews automatically at the end of each Commitment Period for another period of the same length, at the price then in effect for your plan, unless you cancel it before the end of the current period. You cancel through the Stripe customer portal, as Section 3.3 explains. Cancellation takes effect at the end of the current Commitment Period. You keep full access to the Services until then, and you will not be charged again. Cancelling does not entitle you to a refund for any part of the current Commitment Period.

4.3 Termination for Cause

Either party may terminate these Terms by written notice if the other party materially breaches them and does not cure the breach within 30 days after receiving written notice describing it.

We may also suspend or terminate your account immediately, by notice to you, if you breach Section 2.3, if you fail to pay fees when due, if we are required to do so by law, or if we reasonably believe your use of the Services creates a risk to the security or integrity of the Services or to other people.

To give us notice under this Section, email hello@amblash.ai.

4.4 Effect of Termination

When your subscription or these Terms end for any reason, your right to use the Services ends, your campaigns stop, and any fees that are due remain payable.

To end your company account entirely, the account owner must first cancel the subscription and then request deletion from the account's security settings. A deletion request is final once it is made. It cannot be withdrawn, by you or by us. The account stays fully usable until the deletion runs. The deletion runs at the end of your current paid period or 30 days after your request, whichever comes first. It removes your company account, every Authorized User's account on it, and your Customer Data and Prospect Data, and it cannot be undone. Invoices and payment records are kept to meet tax and legal requirements, including the matching records Stripe holds in its own systems. Please export anything you need before the deletion runs.

Sections 2.4 (as to your responsibility for your data), 3, 4.4, 4.5, 5, 6, 8, 9, 10 and 11, and any other provision that by its nature should continue, survive the end of these Terms.

4.5 Refund Upon Termination for Cause

If you terminate these Terms under Section 4.3 because we materially breached them and did not cure the breach, we will refund the fees you prepaid for the unused part of your current Commitment Period, calculated pro rata by day from the date termination takes effect. This is the only circumstance in which we give a refund. We do not give refunds for cancellation, for a downgrade, for ending your account before your paid period ends, for unused allowances, or when we terminate or suspend your account because of your breach. Where a change of plan takes effect immediately, the unused part of your paid period is kept as credit on your account, as Section 3.3 describes.

5. Intellectual Property

5.1 Our IP

We and our licensors own the Services and everything in them, including our software, our proprietary AI engine, our proprietary data pipeline, our rules for evaluating prospects, our designs, our content, our trademarks and our logos, together with all intellectual property rights in them. These Terms do not transfer any of those rights to you. You receive only the limited right to use the Services set out in Section 1.1. You may not use the Amblash AI name or logo without our prior written consent.

5.2 Feedback

If you or your Authorized Users send us suggestions, ideas or other feedback about the Services, we may use them for any purpose without any obligation to you. You are not required to send us feedback.

5.3 Aggregated Data

We may create data that is aggregated or otherwise deidentified from the use of the Services, so that it does not identify you, your Authorized Users or any other person. We may use that data to operate, secure, analyze and improve the Services. We will not disclose it in a form that identifies you or any individual.

6. Confidentiality

"Confidential Information" means nonpublic information that one party discloses to the other in connection with the Services and that a reasonable person would understand to be confidential. Your Customer Data is your Confidential Information. The nonpublic parts of the Services, including how they work, are our Confidential Information.

Each party will use the other's Confidential Information only to perform or exercise its rights under these Terms, will protect it with at least reasonable care, and will disclose it only to its employees, contractors and service providers who need to know it and who are bound by confidentiality obligations at least as protective as these.

These obligations do not apply to information that is or becomes public through no fault of the receiving party, that the receiving party already knew or developed independently, or that it lawfully received from someone else without a duty of confidentiality. A party may disclose Confidential Information where the law or a court requires it, after giving the other party prompt notice where the law allows.

7. Data Protection

Our Privacy Policy, at https://amblash.ai/privacy-policy, explains what personal information we collect, how we use it and the rights people have over it. Each party will comply with the data protection laws that apply to it in connection with the Services.

You are responsible for your own compliance with those laws when you use the Services, including having a lawful basis to contact the people your campaigns reach and meeting any obligation you have to tell them how you obtained their details.

For personal data that we process on your behalf in providing the Services, including Prospect Data, you are the controller and we are your processor. Our Data Processing Agreement, at https://amblash.ai/data-processing-agreement, applies to that processing and forms part of these Terms.

8. Warranties and Disclaimers

8.1 Our Warranty

We warrant that we will provide the Services with reasonable skill and care and that they will perform materially as described in these Terms. If they do not, you must tell us at hello@amblash.ai. We will use reasonable efforts to correct the problem. If we cannot, you may terminate under Section 4.3 and receive the refund described in Section 4.5. This is your only remedy for a breach of this warranty.

8.2 Your Warranty

You warrant that you have authority to accept these Terms; that the information you give us is accurate; that you have every right and permission needed for us to process your Customer Data as these Terms describe; and that you will use the Services, and every email sent for your campaigns, in compliance with all laws that apply to you.

8.3 Disclaimer

Except for the express warranty in Section 8.1, and to the fullest extent the law allows, the Services are provided "as is" and "as available". We disclaim all other warranties, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose, title and noninfringement, and any warranty that the Services will be uninterrupted, error free or secure. Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

8.4 Features Disclaimer

Please read this Section carefully, because it describes the limits of what the Services do.

Emails are written by our proprietary AI engine and may contain errors or statements that are inaccurate, out of date or unsuitable. Emails are sent automatically once a campaign is launched.
Prospect Data comes from our proprietary data pipeline and may be incomplete, inaccurate or out of date. We do not guarantee that any contact detail is correct or that any email will be delivered.
The Services decide which prospects qualify using fixed rules. A prospect that qualifies is not guaranteed to be interested in, or suited to, what you offer.
We do not guarantee any number of prospects, deliveries, opens, replies, meetings, sales or other results. Your allowances are the most the Services will provide in each period, not a promise of that amount.
An allowance applies to its own period. Sourcing or sending that did not take place in one period is not made up in a later one.
Anything shown in the Services as "Coming Soon" is not part of the Services until we make it available.

9. Indemnification

9.1 By Amblash AI

We will defend you against any claim brought by a third party alleging that your use of the Services, as permitted by these Terms, infringes that third party's intellectual property rights, and we will pay any damages and costs finally awarded against you, or agreed by us in settlement, on that claim. We have no obligation for any claim arising from your Customer Data, from the content of emails sent for your campaigns, from your breach of these Terms, from your combining the Services with anything we did not provide, or from any change to the Services not made by us. If the Services are, or we believe they may be, subject to such a claim, we may modify them so they are no longer infringing, obtain the right for you to keep using them, or terminate your subscription and refund the fees you prepaid for the unused part of your Commitment Period.

9.2 By Customer

You will defend us, our affiliates and our and their officers, employees and agents against any claim brought by a third party arising from your Customer Data, from any email sent for your campaigns, from your use of Prospect Data, from your breach of Section 2.3, or from your breach of any law, and you will pay any damages and costs finally awarded against us, or agreed by you in settlement, on that claim.

9.3 Conditions

A party seeking protection under this Section must notify the other party promptly of the claim, give it sole control of the defense and settlement, and provide reasonable cooperation at the other party's expense. A delay in giving notice removes the obligation only to the extent the delay causes prejudice. The party giving the defense may not settle a claim in a way that admits fault by, or imposes an obligation on, the other party without that party's written consent, which may not be unreasonably withheld. This Section states each party's entire obligation for the claims it covers.

10. Limitation of Liability

10.1 Exclusion of Damages

To the fullest extent the law allows, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill or data, however caused and on any theory of liability, even if it was told such loss was possible.

10.2 Liability Cap

To the fullest extent the law allows, each party's total liability arising out of or relating to these Terms or the Services, on any theory of liability, will not exceed the greater of (a) the fees you paid to us in the 12 months before the event giving rise to the liability, and (b) US$100.

10.3 Exceptions

Sections 10.1 and 10.2 do not limit: your obligation to pay fees; your obligations under Section 9.2; your liability for breach of Section 2.3; either party's liability for fraud, gross negligence or willful misconduct; or any liability that cannot be limited or excluded under applicable law.

11. General

11.1 Force Majeure

Neither party is liable for a delay or failure to perform, other than a failure to pay, caused by events beyond its reasonable control. These include natural disasters, epidemics, war, terrorism, civil unrest, labor disputes, government action, and failures of the internet, of utilities, or of hosting or other service providers.

11.2 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, without your consent, to an affiliate or to a successor to all or substantially all of our business or assets. Any other attempted assignment is void. These Terms bind and benefit each party's permitted successors and assigns.

11.3 Governing Law

These Terms, and any dispute arising out of or relating to them or to the Services, are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The state and federal courts located in Wilmington, Delaware, have exclusive jurisdiction over any such dispute, and each party consents to their jurisdiction. To the extent the law allows, a dispute will be brought only on an individual basis, and not as a class, collective or representative action.

11.4 Entire Agreement

These Terms, together with our Privacy Policy, our Cookie Policy and our Data Processing Agreement, are the entire agreement between you and us about the Services. They replace all earlier agreements, proposals and statements on that subject. Terms in any purchase order or other document of yours do not apply.

11.5 Amendments

We may update these Terms. We will post the updated Terms on the Website with a new "Last Updated" date and an "Effective" date. For a material change, we will also email the account owner before it takes effect. An updated version applies from its Effective date, and the previous version applies until then. If you do not accept an update, you may cancel your subscription before it takes effect. If you continue to use the Services after the Effective date, you accept the updated Terms. A change to fees is governed by Section 3.1.

11.6 Notices

We will send notices to the email address of your account owner. You must send notices to hello@amblash.ai, or by post to Adforn LLC, 1007 Orange St, Wilmington, DE 19801. A notice sent by email is received when it is sent, unless the sender receives a message saying it was not delivered. You agree that notices, agreements and other communications we give you electronically satisfy any legal requirement that they be in writing.

11.7 Severability

If a court finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the other provisions will remain in full force.

11.8 Waiver

A failure or delay in enforcing any right under these Terms is not a waiver of it. A waiver is effective only if it is in writing and signed by the party giving it.

11.9 Export Compliance

You will comply with all export control and sanctions laws that apply to your use of the Services. You confirm that you are not located in, or organized under the laws of, a country or region subject to comprehensive United States sanctions, and that you are not named on any United States government list of prohibited or restricted parties.

12. Contact

Questions about these Terms can be sent to:

Adforn LLC (Amblash AI platform)
1007 Orange St, Wilmington, DE 19801
Email: hello@amblash.ai

Last Updated: September 2026

Effective: October 2026